AT&T’s network is having problems: What you should know while navigating a phone service outage

FILE – A woman looks at her phone while watching the sun set as triple-digit heat indexes continue in the Midwest Sunday, Aug. 20, 2023, in Kansas City, Mo. A number of Americans on Thursday, Feb. 22, 204, are dealing with cellular outages on AT&T, Cricket Wireless, Verizon, T-Mobile and other service providers, according to data from Downdetector. AT&T, who was the hardest hit, is actively working to restore service to all of its customers. (AP Photo/Charlie Riedel, File)